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FAQs + Terms & Conditions

Welcome to Gravity Studios. This website is owned and operated by Andcorp Enterprises Pty. Ltd. for Gravity Technology & Media trading as Gravity Studios 223 Coogee Bay Road, Coogee NSW 2034 Australia, email info@gravitytechmedia.com. When you choose to purchase our product you are subject to the following FAQs and terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide with these.

Do you offer custom sizes?

Yes, custom sizes are available for all unframed prints. Please send us your enquiry to info@gravitytechmedia.com

What is the total dimension of the framed prints?

The dimensions shown on our website are measurements of the physical print with the white border. Once framed, an additional 1.5cm is added to each side of the print.

What is the clarity on larger prints?

Rest assured that all available print options have been checked to make sure there is sufficient printing resolution. Should an image be inappropriate for larger format prints, these are listed as unavailable on our website. For your reference, landscape orientation options (if available) will always be printed with higher quality as the photo is printed using its maximum available resolution.

It is also important to note that viewing is affected by distance, and each print size has a minimum and maximum range that is best respected to optimise viewing quality. We suggest a viewing distance of at least 1 metres for a large-size framed print as one typically looks at an artwork hung on the wall.

Will my purchase look the same as the website?

The final printed image will look almost identical to what you see online. Images shown on our website are from the same image file library we use to print your orders. However, it is important to note that the colour profile used for screens is different than the colour profile that is used for printing.

Scanners, digital cameras and computer monitors use red, green and blue (RGB) light to display colour. Commercial printing presses print with cyan, magenta, yellow and black (CMYK) ink, called process printing, instead of RGB light, and therefore produce a different range of colours.

Care & Maintenance

We recommend not hanging your item in direct sunlight. Our frames use a light weight, high durability, UV resistant, crystal clear perspex to protect against sunlight but as with any artwork can still wear down over time in direct sun.

 

Each of our artworks has it’s own hanging method. Please read the instructions provided carefully. We also recommend using acid free tape if you are framing the print yourself to avoid yellowing the print.

Duties & Taxes

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Gravity Studios is unable to advise how much these duties will cost, please ensure you aware of the cost of these fees before you make your purchase.

What do we print on and frame with?

Smaller Framed Prints (=<95cm)

Mat - M47 (Off white)

Mat width - 5cm width (4.5 visible)

Print - Luster (Semi-Gloss)

Glass - Clear perspex

Spacer - none

Frame - 2cm width, 2cm height in white, raw oak, or black

Shadowbox Frame (>95cm)

Mat - None

Print - Flatbed

Backing - MDF ( wood )

Glass - Clear perspex

Spacer - 20mm white

Frame - 3cm width, 4.5cm height in white, raw oak, or black

Copyright

Unless otherwise indicated, copyright of our artwork and the information on this web site (including but not limited to; text, images, graphics, logos) is owned by Andcorp Enterprises Pty. Ltd. on behalf of Gravity Technology & Media trading as Gravity Studios. All right reserved. The contents of our web site are intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by us.

Shipping, how long?

Post-production (2-6 weeks), depends on where you are, NSW – 1-2 days, VIC, TAS, QLD, NT 3-5 days and WA 5 days plus. If you’re overseas, usually we can get artwork anywhere, once it’s made, within a week. But hey, it’s COVID, and the sky ain’t full of planes, so it can take anywhere between 1 week and 4 weeks.

 
 
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